You can get help with problems at your home, no matter what type of accommodation you live in.
- If you live in a private rental, your first source of help is your owner or real estate agent. Managing agents usually have phone numbers you can call in an emergency. You can also get help from the local tenants rights organisation in your state or territory.
- NDIS housing, especially Specialist Disability Accommodation (SDA), should be a safe place to suit your needs. Speak to your housing provider or supported independent living (SIL) provider if you need to or speak to a disability advocate. If you have a complaint you can get help or even speak to police.
- Social or public housing is provided by state and territory governments while community housing is delivered by private owners or not-for-profit organisations. If you are having problems in public or community housing you can talk to your agent or contact person. If you’re still having problems, you could talk to a tenants rights organisation or even police.
- If you’re having difficulties in emergency housing you can look for other accommodation, complain or get help finding a home. Each state has an emergency accommodation service and a homelessness hotline. You can get help where you are, or even complain to police.
- If you’re in other accommodation, such as a group home, boarding house or caravan park, you can complain about any issues you are having and try and reach a solution. Another option is to look for emergency accommodation, a rental property or complain to police. You don’t need to stay where you are, you can also access hotlines to help you avoid homelessness.